No. Support is included in all PlayoutONE Pro licenses as standard.
This post refers to PlayoutONE Standard. Whilst PlayoutONE is reliable, other elements may not be. Don't leave yourself open to chance and get the backup and support you need. If something does go wrong, wouldn't you feel better knowing help is just an email away and the issue will be resolved quickly? We don't force [...]
License queries are dealt with by our accounts team and therefore separate to support.
This post refers to PlayoutONE Standard. If you don’t have a support subscription and need support then you will need one before we can help you.
Our offices are open as follows: Europe: Weekdays: 0900 - 1800 (GMT) North America: Weekdays: 0900 - 18:00 (CST)