To avoid performance issues with PlayoutONE we only support PCs that meet the following software and hardware specifications: PlayoutONE Standard Operating System: Windows 10 Processor: Intel i5 8th Generation or AMD Ryzen 5 3rd Generation. Memory: 8GB Hard Drive: PlayoutONE needs around 1gb of space to operate. You then need enough storage on your hard [...]
No. Support is included in all PlayoutONE Pro licenses as standard.
When you purchase a PlayoutONE license you'll receive 1 license code to run PlayoutONE on 1 PC.
This post refers to PlayoutONE Standard. Whilst PlayoutONE is reliable, other elements may not be. Don't leave yourself open to chance and get the backup and support you need. If something does go wrong, wouldn't you feel better knowing help is just an email away and the issue will be resolved quickly? We don't force [...]
License queries are dealt with by our accounts team and therefore separate to support.